General question for items purchased in the Digital Vector Studios Shop
Will I Receive A Physical Boxed Copy Of The Product?
No, I love digital. All products are available quickly and efficiently by digital download. Keep in mind some items have larger downloads due to the size of the help video. If you have a slow internet connection, please keep that in mind.
Where Can I Find My Purchase Downloads?
After payment download links will be immediately available. An email will also be sent with information about your purchase and download links for the template/video files, help video and documentation.
Getting Support For Your Item
Help files are included which shows hands-on use of the Digital Vector Studios Pack. Documentation is also provided. If you are having any issues with the files please contact support at email@example.com
Can You Help Me With Customization?
Although, I do freelance custom video and film work, the cost of these templates/stock video files are not intended for customers to expect customization. If you need customization of the files, please respect what you are receiving for the cost paid. If you have a suggestion for the template that may benefit all purchasers, please submit and I may add it on a future release or create a separate product.
How many projects can the purchaser use DVS templates for?
The purchaser (individual) can use Digital Vector Studios templates/stock video for as many commercial and non-commercial projects as needed *(see the Plain English Section of the EULA for limited restrictions). No need to buy a separate license for each project and film. For example, the license holder can make a corporate video then can sell to a company. The company can then use the video as many times as they would like for training, advertising, etc.
How many users can use the purchased templates?
The person that purchased the templates can use them. For multiple users in a company or installation on a shared server, please purchase one license per individual or contact support at firstname.lastname@example.org.
How many computers can the template files be installed on?
The template files can be installed on one main machine and one secondary machine. For example the user can install the files on a studio machine and a laptop. The files should not be installed on a server that is used by serval people unless enough licenses are purchased. Backup files of the downloads can be stored on personal devices, as needed, as long as the files cannot be accessed publically. For example, you can back your files up on a personal external hard drive or secure cloud drive, but the files should not be stored on a publically acessible dropbox.
Use of Templates/Video files on YouTube.
Can I make files to sell as my own template or as a royalty-free video?
No, sorry, this would be considered a competing product under the EULA. For example, you cannot make a video with a bunch of glitchy text on a transparent background and sell it as a pack. Or you could not make a resolve intro template using some of the purchased Glitch Text templates within the file.
Can I use templates to make items on a service like Fiver?
No, sorry, this would be considered a competing product under the EULA. For example, you cannot offer your services on Fiver to create a Logo Intro video using the purchased Glitch Text template as part of the work you sell.
Use of Templates/Video files in Film and TV.
Yes you can use titles, special effects, etc that is generated using Digital Vector Studios products. No special license is required. I would love to know how you used my work in your project. Please drop me a message so I can check out your cool work.
Payment Rules (4)
Payment of items purchased in Digital Vector Studios Shop
What types of payment is accepted?
Paypal, Stripe and credit cards are accepted. Visa, Mastercard and American Express are the credit cards accepted.
Do I have to pay royalties to Digital Vector Studios?
No! All of these template files/video files are completely royalty-free.
Do you offer discounts on your products?
When I release a product, I offer a discounted price for the first 30 days for saying thank you. The price will then be the full, non-discounted price after then.